Check out our Frequently Asked Questions section. Click on a Question to see the answer.
Q. Does your self-storage facility provide outside storage?
A. Yes, we offer outside storage where you can store boats, RVs, trailers, and cars.
Q. Why do I need insurance?
A. While your items are in storage they are not covered by the storage facility for loss or damage. We strongly recommend that all customers have insurance to cover their belongings. Do not assume any existing policy will automatically cover your items in storage. Check with your insurance agent regarding your homeowners or renters policy coverages.
Q. What items cannot be stored?
A. You cannot store any hazardous, toxic, or illegal items. Also, no food or perishable items can be stored in our spaces. If in doubt of what can be stored in our spaces, please ask the property manager. Examples of items that cannot be stored are: Ammunition, gasoline, paint, paint thinner, propane, food, produce, plants, fireworks, etc.
Q. What are your methods of payment?
A. Major credit cards accepted are: MasterCard, VISA. We also accept cash and checks.
Q. Does your self-storage facility pro-rate rent?
A. Yes, we do pro-rate rent the month you move in.
Q. What tips do I need to know to pack my items for storage?
A. Store expensive items to the back of the space and place large pieces of furniture to the front of the space. Wrap glass and other breakable items in bubble wrap, paper pads, or quilts. Use the height of the space to maximize the cubic feet by standing large pieces of furniture on end and/or on top of each other. Do this only if the furniture is safe and securely placed. Be sure to use paper pads or cloth to protect furniture from scratches. Store heavier items on the bottom and light items on the top. Label your boxes on three sides to save from having to move them around to find the contents. For ventilation, it is a good idea to leave a couple of inches of air space between the walls and your items, especially block walls. It is a very good idea to maintain a written inventory of items in your space. Consider storing valuables, books and other items stored in boxes on pallets to keep them off the floor and away from moisture.
Q. What type of deposits/fees do you charge?
A. We do charge a deposit for the unit and a key deposit for inside units.
Q. Does your self-storage facility offer climate controlled storage units?
A. No, our units are not climate controlled. Each unit is heated. Please call for more information.
Q. Can I store a vehicle? If so, what is required?
A. Yes, but the vehicle must be drivable and we need a copy of the registration or title on file.
Q. Do I have to rent for a certain number of months?
A. No, your lease is on a month-to-month basis, with a minimum of one month.
Q. Does your self-storage facility provide pest control?
A. Yes, we have a professional pest control company that monitors our facility monthly.
Q. Does it matter what type of boxes are used for storage?
A. Use high quality moving boxes designed for your move as opposed to recycled grocery cartons.